Rooted in Experience, Built for Hospitality, United by Purpose.

Outstanding Solutions Rwanda is a boutique human capital and training firm dedicated to developing talent for the hospitality, tourism, and service sectors.

Who we are

We are a boutique human capital and training firm dedicated to developing talent for the hospitality, tourism, and service sectors.

We specialize in job readiness training, professional upskilling, and customer service development tailored to the Rwandan market. Our programs are designed to close the skills gap, improve service delivery, and prepare individuals and teams for long-term success in a competitive and growing industry.

By partnering with businesses, government institutions, and training providers, we deliver practical, results-driven solutions that support Rwanda’s vision of becoming a regional hub for quality service and sustainable tourism.

Our Services

At Outstanding Solutions Afrika – Rwanda, we are committed to building service excellence from the inside out. Our focus is on practical skills development, performance insights, and hands-on support for hospitality and tourism businesses.

Practical Hospitality & Tourism Training

Hands-on training for hotel and tourism teams — front office, F&B, housekeeping, and tour operations. We build real skills for real service.

Team Building & Staff Engagement

Boost morale and service culture with custom team-building sessions that connect, energize, and inspire your staff.

Mystery Shopping & Quality Audits

Get honest, independent insight into your guest experience. We spot the gaps and help you close them fast.

Project Implementation & Training Rollout

We design and deliver hospitality training projects for businesses, NGOs, and institutions — from planning to impact tracking.

Consulting for Service Excellence

Need SOPs, service upgrades, or expert input? We offer tailored advice to elevate your operations and customer experience.

Trusted Partners

Since our inception, we have been serving businesses across various industries and are grateful for their trust in us.

Schedule a Consultation

Provide your details in the form, and our team will reach out to you promptly to schedule your consultation.

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